The essential attributes of a good estate agent are an infallible honesty and integrity, tenacity, great communication skills and a thorough knowledge of the local market. And since buying and selling houses can be stressful at times, it’s essential for an agent to make sure that his or her client feels supported and happy. These were the qualities displayed by Graham Steel, Rumball Sedgwick’s Sales Manager, who sadly passed away this week after a short time living with cancer. Graham was a true gentleman of the estate agency world, who invested his working life in the city he loved. He received real satisfaction in helping people find the perfect home, and rejoiced in their successes. Always immaculate and always wearing a smile, Graham was respected by his business peers and by the many clients he served so well over the years. He will be sorely missed. We send our deepest sympathies to Graham’s family and in particular to Helen.